This standard ensures the quality management system. It lays an emphasis on strong customer-focused, effective process approach and continual improvement in relations/products/services. This ultimately makes your enterprise more competitive. This process requires motivated staff to support the right policies, procedures, structures, resources, and technologies. This approach gives satisfaction to the customer in dealing with the companies holding ISO 9001:2015 certification. This certification vitally encourages internal audits to check the effectiveness of quality management. The certification encompasses customer satisfaction and helps to meet the regulatory requirements.